2004 Volkswagen Touareg Consumer Reviews

Not too happy

Written by: Deanne on 03/24/2008

Vehicle

2004 Volkswagen Touareg V6 AWD 4dr SUV (3.2L 6cyl 6A)

Review

We have had this car in and out of the shop several times. Tires are ridiculous on our model. They keep going bald with not even 18,000 miles on them. We've had countless sensors go bad, seatbelts recalled. The middle back seatbelt keeps locking up anytime we put the seat down. I have two small children that it makes me nervous to be in the back seat with the amount of stress and tension thats on the seat itself. VW customer service is an absolute joke to work with! If you have a problem you can forget any speediness in resolving the issue. We are on our third seatbelt, second set of tires and on our third call to an attorney!

Favorite Features

The look of the car is about the only thing that I'm thrilled with. We are on our third radio so it's certainly not system that I love

Suggested Improvements

Gas, radio, seatbelts, tires, sensors, durability of the control knobs and panels, customer service, and the overall safety of the car!

3 out 3 people found this review helpful

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It's a shame

Written by: rwm on 03/18/2008

Vehicle

2004 Volkswagen Touareg V6 AWD 4dr SUV (3.2L 6cyl 6A)

Review

It's a shame the electronics are so bad. It's a shame the head lamps don't last very long. It's a shame you need a mortgage to pay for and oil change -- not to mention service in general. It's a shame the brakes don't last and require new rotors when changed. It's a shame nothing seems to get a complete fix. It's a shame VW didn't do a much better job on reliability.

Favorite Features

Any time I'm driving it and not heading to the Service Dept.

Suggested Improvements

I liked the suggestion of having a spare Touareg. Also, VW should consider paying customers to drive a Touareg since a lot of us are losing work hours to Touareg service.

1 out 1 people found this review helpful

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Never running out of driving fun

Written by: Mike on 10/26/2007

Vehicle

2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)

Review

used to trade cars every 1-2 yrs, BMW, Acura, Mini, Honda, MB, but still keeping this car more than 3 yrs. Feeling of very secure driving and confidence. No mechanical trouble so far-very lucky. Nothing fancy or outstanding in the parking lot but never out of style. Liked its different driving settings and plying it all the time. Still very satisfied up to 95% of my expectation.

Favorite Features

Air suspension for different driving settings, auto dimming & power folding side mirrors, very functional. Comfortable front seats. Tiffany like display colors at night.

Suggested Improvements

Poor stereo sound quality. Have pkg 2 w/ 300 watts but much worse than my 20k Honda. Jerking transmission. Made in Japan, one of worst. Poor mileage. Blocking rear view w/ 2nd seat headrests. Crazy warning sound for seat belts. Not able to turn off DRL when idle in the parking lot.

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Amazing!

Written by: Curtman54 on 08/26/2007

Vehicle

2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)

Review

I purchased (leased) my Toureg in 2004; we are a Volkswagen family. You'll note from my ratings that the car is a performer, fast, solid as a rock, beautifully designed interior and handles like a sports car. It is a beast in New England's torrid winter weather. This is when the car is not at the dealership taking advantage of a very good warranty. I have been to the dealer so many times for so many things that I am totally disgusted and infuriated by Volkswagen's lack of shame. The common reply to my frustrations is: "Well, it's under warranty." I do not recommend this car. It is unfortunate because it could have really been my dream. Instead, it has been a constant nightmare.

Favorite Features

Ride, handling, speed and power, interior design with the exception of the fold down seats.

Suggested Improvements

The fold down rear seats are awkward to operate; the seat guards under the headrest tend to break when you fold the seats down, which subsequently caused my seat to rip. Car should have been tested over 100k prior to its release and NOT released until the bugs were corrected.

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Get one.

Written by: Wheat120 on 07/08/2007

Vehicle

2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)

Review

I think this is a great truck. It is more then capable of doing Sunday drives to going down a mountain trail. The worst thing about it is the gas mileage. But can you expect more for a V8 powered 5500 pound SUV then 15 mpg city and 20 highway? I dont think so. Great truck. Just get the extended warrenty just in case something happenes, expensive parts to fix.

Favorite Features

Air suspension, sport ride mode, heated seats for everyone, heat and A/C settings for everyone! Loaded with features.

Suggested Improvements

Although I have had no problems, I would say to make a little more reliable, and gas mileage.

3 out 3 people found this review helpful

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NICE EFFORT / POOR RESULT

Written by: Geo on 07/08/2007

Vehicle

2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)

Review

The vehicle has been in the shop at least 14 times in 3 years. I have replaced the tires 3 times and the vehicle seems to have gremlins that make the car hesitate and/or surge forward with great anticipation. What's worse than the SUV's performance is the lack of quality service you get from the service departments at any of the VW dealerships. VW has done an awful job of trying to capture the market willing to pay 40K+.

Favorite Features

Interior is great!

Suggested Improvements

Electrical system, customer service, transmission, computer cystem, brakes, tires, CD player.

2 out 2 people found this review helpful

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Love/Hate my Touareg

Written by: nathanoh on 07/05/2007

Vehicle

2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)

Review

3 years with my baby and sometimes I love this truck, and sometimes I hate it. Drives like a monster, raw power, comfortable, luxurious, has been a savior for 3 floods. Electronics are a nightmare, been through 4 sets of tires (almost a grand each time), tons of annyoing recalls. After reading other reviews, I do think it is a dealership issue, as mine has had a loaner car for me every time, and all things fixed have stayed fixed. I have never been without transportation, even when the part I needed took a week. I recommend the Touareg if you have a solid dealership to take care of you and the car, and a nice bit of cash for the expensive maintenance and tires.

Favorite Features

Speed and acceleration, luxury, and comfort. Nice looking auto.

Suggested Improvements

Sound and navigation system is subpar for an SUV in this price range. Too many damn electric issues. Mysterious tire issues.

2 out 2 people found this review helpful

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Cool Ride

Written by: Mike Nelson on 06/24/2007

Vehicle

2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)

Review

My wife drives the VW during the work week and I drive my Expedition. And when the weekend hits I drive the V8 Touareg as much as I can. It is an eXtreme machine and it really jams down the road. The interior is very comfortable and my kids love the stereo. My wife says she loves her V8 Touareg and likes to drive fast in it all the time. That's why she gets poor gas milleage.

Favorite Features

When driving up to the mountains to go boarding and skiing the Toureg's handling is like no other I have ever experienced. I think my kid's favorite thing about the Touareg is the stereo. It just sounds like a rock concert when you crank it.

Suggested Improvements

Better gas mileage.

6 out 7 people found this review helpful

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Best SUV for the price, Major Power

Written by: JD on 05/31/2007

Vehicle

2004 Volkswagen Touareg V8 AWD 4dr SUV (4.2L 8cyl 6A)

Review

I bought this vehicle new almost off the line pretty much base package, no nav. It's a remarkable SUV with amazing power capability and the safest thing you can own. I have driven this car across the country four times, up and down the coast and mountains alike, and there is nothing that handles extreme weather, harsh conditions, or long rides in any category better. I love this car despite recalls (free fixes) and other issues that occur on any luxury car at a cost. I wish people appreciated the real capability and power this SUV has, it's not an around town vehicle, use it, love it, or leave it.

Favorite Features

Power, extreme weather handling, off-road driving and highway alike, safest thing you can own, good looking and unique to own, You're getting an Audi/Cayenne for 50% off.

Suggested Improvements

Gas mileage but it's 6,000lbs+, improve quality of interior fittings like door switches and console buttons.

2 out 2 people found this review helpful

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Great SUV

Written by: Bill on 05/30/2007

Vehicle

2004 Volkswagen Touareg V6 AWD 4dr SUV (3.2L 6cyl 6A)

Review

This is the best auto that I have owned. It is a great for people need something a bigger than a car with enough room for road trips. I will either purchase this one or buy a new in August 07. Great for empty nesters looking to hit the road and feel very safe.

Favorite Features

Safety. Ride and performance.

Suggested Improvements

Softer leather seats and a little wider.

2 out 4 people found this review helpful

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